White Lotus Home Reviews

Whitelotushome.com accepts a variety of payment methods to accommodate customer preferences. Customers can make direct payments using PayPal, or choose to use Zelle and Venmo for quick transactions. For those who prefer traditional methods, checks and cash are also accepted. Additionally, the site supports payments through Klarna, which offers options to finance or split up payments, making larger purchases more manageable. All major credit cards are welcomed, including Visa, Mastercard, American Express, and Discover. This range of payment options ensures that customers can select the method that best suits their needs when purchasing organic bedding products.

For White Lotus Home, the Return Policy allows for modifications or cancellations of orders on the same day they are placed. A 30% fee is charged for downgrades after 24 hours. Orders can be canceled before shipment with a full credit issued, valid for one year, or a refund with no penalty if done within one day. Beyond that, a 30% Restocking Fee applies. Exchanges and returns are accepted for unused bedding in original condition within 30 days of receipt, excluding mattresses, used or washed bedding, custom pieces, clearance items, wholesale fabrics, and fibers. Exchanges for lesser value items will receive a credit minus a 30% restocking fee, while equal or greater value exchanges waive the fee. Returns follow the same conditions, with a credit or refund issued minus the restocking fee. The customer is responsible for return shipping costs. Refunds are processed within 14 business days and issued via the original payment method. For the Shipping Policy, shipping fees are included for all orders within the contiguous United States. Free Delivery & White Glove Service is offered for qualifying orders within 150 miles of the New Jersey showroom. Orders from New Jersey incur a 6.625% State Sales Tax. Soft goods ship within 1-3 weeks, and larger items within 3-5 weeks. International shipments have the US shipping cost deducted and only the difference is charged. Additional fees apply for Alaska, Hawaii, and Canada, with specific costs communicated post-order. Most soft goods qualify under NAFTA, potentially reducing tariffs for Canadian customers. Shipping times may vary based on location.